Internet Monitoring Features

PODcom's Internet Monitoring service is a feature rich product and includes:

Different Server Types:

The Internet Monitoring Service can monitor:

• Email Servers
• FTP Servers
• Web Servers

Checking Interval:

With the Internet Monitoring Service, you choose what interval you want us to check your Server.  You can choose from:

• Checking every 60 minutes
  
• Checking every 30 minutes
• Checking every 15 minutes
• Checking every 10 minutes, or
• Checking every 5 minutes

You'd normally increase the checking frequency depending upon the importance of your Server, and reduce it depending upon whether this impacts your internet bandwidth although checking every 5 minutes will only check 288 times per day.

Timeout Interval:

With the Internet Monitoring Server you choose what timeout period constitutes a failed check.  You can choose from a range between 5 and 60 seconds.

Having a low timeout interval may increase the false positive readings, whereas having a timeout interval to high may not identify legitimate server issues.  We normally recommend a timeout value of 15 seconds.

Alert Notification:

For those paid subscribers, you can choose to receive email alerts if we find your server is non-responsive for a set number of concurrent checks.

When the Internet Monitoring services finds your Server non-responsive, we start checking it every minute to see if it has recovered itself.  If after a set number of checks (which you define) we find its still down, we can send a email alert to a number of email recipients.  Obviously if your monitoring your own email server, you'd send the email alert to your IT support organisation or to a hosted email account (e.g. hotmail or similar).

Management Reporting:

A management report is created daily showing you the overall availability of your Server.  You can choose to receive this report either:

• daily
• weekly, or
  
• the last day of each month

The report provides a summary of your Servers availability.  For paid subscribers, the report will also contain:

• a performance analysis by day, and
  
• a performance summary by hour

The performance analysis reports show you whether your Server is performing to specification.

Need to know more, please don't hesitate to contact us.